We at Berndes Küche GmbH strive to make our website accessible. In doing so, we naturally comply with the provisions of the German Accessibility Improvement Act (BFSG) and the relevant EU directives.

The accessibility requirements generally arise from Section 3 Paragraphs 1 to 4 and Section 4 of the BFSG-AV. Our website is currently only partially compliant with the requirements for accessible information technology. However, we will continuously work to improve the accessibility of our digital offerings.

• Alternative texts for images may be missing
• sometimes contrast ratios of individual design elements can be insufficient
• Some PDFs and older content are not fully optimized for screen readers

We offer support if you have difficulty using information or functions on our website. In this case, we are happy to assist you by phone – for example, with questions about products, orders, or the site's content.

Berndes Kitchen GmbH
Wiebelsheidestraße 55
59757 Arnsberg
Email: onlineshop@berndes.com
Phone: +49 (0) 2932 475 0

If you do not receive a satisfactory response to your notification or accessibility request, you may contact the relevant enforcement body. The body will review the dispute resolution process to determine whether action is necessary:

Arbitration Board BGG at the Federal Government Commissioner for the Affairs of Persons with Disabilities
Mauerstrasse 53
10117 Berlin
Phone: 030 18 527-2805
Email: info@schlichtungsstelle-bgg.de
Web: www.schlichtungsstelle-bgg.de

This statement was created on July 11, 2025 and last updated on July 22, 2025 .